Audience

For security-concious companies and organizations that care about secure communications, protected by end-to-end encryption.

About Rocket.Chat

Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection.

It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you.

Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data.

Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code.

Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.

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Pricing

Starting Price:
$3/user/month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

Rocket.Chat
Founded: 2016
United States
rocket.chat

Videos and Screen Captures

Play Video Open-source communications platform Talk with your customers on any channel without exposing sensitive data. Talk with vendors and partners regardless of what communications platform they use. Team collaboration for privacy-conscious organizations. Connect with other tools you already use in your organization.
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
Support
24/7 Live Support

Rocket.Chat Frequently Asked Questions

Q: What kinds of users and organization types does Rocket.Chat work with?
Q: What languages does Rocket.Chat support in their product?
Q: What kind of support options does Rocket.Chat offer?
Q: What other applications or services does Rocket.Chat integrate with?
Q: Does Rocket.Chat have a mobile app?
Q: What type of training does Rocket.Chat provide?
Q: Does Rocket.Chat offer a free trial?
Q: How much does Rocket.Chat cost?
Q: What pricing for support is available for Rocket.Chat?
Q: What pricing for training is available for Rocket.Chat?

Rocket.Chat Product Features

Collaboration

Brainstorming Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Real Time Editing Supported
Video Conferencing Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Task Management Not Supported
Version Control Not Supported

Employee Communication Tools

Audio / Video Conferencing Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported
Activity / News Feed Not Supported
Blogs Not Supported

Live Chat

Canned Responses Supported
Customizable Branding Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported
Geo Targeting Not Supported

Messaging

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Remote Work

Collaboration Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported
Screen Sharing Not Supported
Credential Management Not Supported
Project Management Not Supported

Team Chat

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Supported
Stickers / GIFs Supported
Threaded Discussion Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication

Audio Calls Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Video Conferencing Supported
Activity / News Feed Not Supported

Rocket.Chat Additional Categories

Rocket.Chat Verified User Reviews

Write a Review
  • A Rocket.Chat User
    Anonymous
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Mid-to-Large technology company, using it 4 years, meets our needs"

    Posted 2021-12-02

    Pros: - Self-hosted, full control of our data
    - Easy to use with options for enterprise features like LDAP authentication and user activity and message auditing
    - Mobile apps are nice, feature-rich, and notifications work well
    - Very customizable

    Cons: - Can be clunky in some places, but the Dev team continues to address those pain-point and upgrade them at a steady pace (ex. Auditing was missing previously, but is now feature-rich)

    - Too many people try to compare it to Slack

    Overall: We've had a good experience with Rocket.Chat and will continue to use it for our company for the foreseeable future. The product itself meets or exceeds our expectations in most ways.

    On the enterprise side, their account team has been stellar and easy to work with. They take care of their customers.

    Read More...
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