Cadebill

Cadebill

MCL Systems
+
+
Visit Website

About

Developed by MCL Systems Limited, Cadebill is a fully integrated convergent charging, billing and service delivery solution for the telecom, utilities, data center, call center industries. Cadebill offers a wide range of software modules that help these enterprises to efficiently offer innovative products or services to the market, promote rapid rollouts with accurate billing, eliminate redundancy, and streamlines and automates common operational processes to reduce CAPEX/OPEX with lower total cost of ownership (TCO) and higher return on investment (ROI). Key features include inbuilt financial accounting or integration with leading financial accounting systems, mediation/rating engine that handles very large volumes calls/transactions, recurring billing, telecom/utility taxation, CRM, inventory management, customer web portals, open API integration with many platforms, workflow engine for automation, AI engine to support system users and customers.

About

MaxBill drives the operational transformation forward, supporting businesses on their journey to hyperautomation to help create, market and monetize new and existing services. Our smart BSS solution, built for both enterprises and SMBs, serves as a solid foundation for the company’s intelligent, partner- and customer-centric, data-driven and compliant digital ecosystem. We have been successfully implementing our solution to support telecommunication, utilities, gaming and energy service providers’ growth in highly competitive, rapidly-changing markets. Gain total control of your commercial operations with seamless integration of service connection life cycle with a complete meter-to-cash functionality, including billing, metering, payments, debt collection and revenue management. Grow your business, offer a new range of connected services and take advantage of the fast-moving market trends with our MaxBill technology-powered, automated billing and revenue management platform.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Serves various telecom, data center, utility companies, including residential, business, interconnect carriers, cable companies, cloud service companies, wireless companies, Internet service providers, Cloud and AI data centers.

Audience

Service providers searching for a billing and invoicing platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please call
Pricing varies with software modules required for you operation, the size of your operation, and type (cloud, on-premise) of your requirment.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • User-friendly interface, and comprehensive functionality. 100% process automation - automation of routine tasks saves time on invoice processing and reduces the likelihood of errors. Technical support responds quickly to inquiries and resolves issues efficiently.

Cons

  • The setup and configuration took longer than expected and required significant effort.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

MCL Systems
Founded: 1991
United States
www.cadebill.com

Company Information

MaxBill
Founded: 1996
United Kingdom
maxbill.com

Alternatives

TelcoEdge

TelcoEdge

TelcoEdge Inc.

Alternatives

Datagate Telecom Billing

Datagate Telecom Billing

Datagate Innovation
IntegriBill

IntegriBill

Sandy Beaches Software
Cadebill

Cadebill

MCL Systems
VertexOne

VertexOne

Vertex

Categories

Cadebill provides a range of software modules for Billing and Provisioning for Telecom, utility, UCaaS , Cloud/Data center, and Internet Service providers. Cadebill Billing offers a Product catalog to rapidly set up products, packages, parameters. Rating engine facilitates flexible rating models, recurring/usage billing, discounts. Many integrated modules are available such as: financial accounting, taxation, CRM, CPQ, order management, mediation platform to process calls, Customer portal, payment solutions, workflow etc. Cadebill Service Delivery Platform (SDP) offers billing & order management integrated service provisioning for any service platform or provider through APIs. SDP offers pre-built readily available solutions for variety of service platforms and providers Various provisioning activities such as New Requests, Change Requests, Tasks, Incidents, and Problems are controlled, tracked and completed with a powerful workflow engine.

OSS/BSS Supported

Cadebill offers a comprehensive and accurate Billing solution for any telecom, internet, utility, data center operations that supports operations with billions of dollars in revenue. Major features are: Product Catalog, to rapidly setup products. Rating Engine, to set up simple to complex rating structures with variety of parameters for recurring/usage billing, one time charges, discounts, promotions, contract discounts, etc. Contract management for managing customer service contracts. Taxation: Integration with SureTax, Avalara, Vertex for tax calculation with invoice generation and compliant tax payments Customer Portal for end customer view/pay invoices and ledger. Payment gateway for credit/debit/ACH charging on-demand or for auto-payment. Financial Accounting is in-built and optionally integrated with other systems. API and Integration: API to integrate with Cadebill and external systems. Users and security: Tightly controlled security at a user level.

Recurring Billing Supported

Telecom and Internet services have evolved from usage pricing to fixed price recurring billing, Cadebill has a variety of templates for recurring billing that users can set up with following parameters. Recurring Schedules: Daily, weekly, Bi-monthly, Monthly, Quarterly, Yearly Rate structure: The recurring charges may vary for promotional periods, trial periods, tiered rate with different rate for different periods of the contract. Billing in advance or arrears. Packages: One or more products in a package, with each product having its own recurring charges, or package as a whole having recurring charge. Usage Controls: The recurring charge may restrict usage limits for the duration; the excess may be charged at usage rates. Contact duration: The recurring charges varies with contract duration. The expired contracts shall automatically switch to non-contracted rates Contract termination : Ability to charge full/partial recurring charges for early termination.

Telecom Billing Supported

Cadebill offers a comprehensive and accurate billing solution for any telecom, internet, utility, data center operations that supports operations with billions of dollars in revenue. Major features are: Product Catalog, to rapidly setup products. Rating Engine, to set up simple to complex rating structures with variety of parameters for recurring/usage billing, one time charges, discounts, promotions, contract discounts, etc. Contract management for managing customer service contracts. Taxation: Integration with SureTax, Avalara, Vertex for auto tax calculation and regulatory tax filings. Customer Portal for end customer view/pay invoices and ledger. Payment gateway for credit/debit/ACH charging on-demand or for auto-payment. Financial Accounting is in-built and optionally integrated with other systems. API and Integration: API to integrate with Cadebill and external systems. Users and security: Tightly controlled security at a user level.

Utility Billing Supported

Key features of our platform: Flexible Billing solution for Electric, Water, Internet, Sewage, Heat Recover, Steam, well water, Trash collection in a single bill. Automated Meter Data Reading (AMR), Import meter readings. Integration with Metering Systems. Mobile meter reading app for field reading. Meter error handling logic, and math functions on meter readings to generate monthly consumption. GIS - Integration with ESRI and mPower GIS Mapping Unlimited billing cycles, minimum Bill logic, ability to add non-utility charges and credits, such as assistance repayments, rebates, and upgrade services. Late fee, early pay discount. Customer portal, payment gateway for online bill payment, payment history, ledger. Mobile app for end customers. Print and Mail services. Financial Accounting and integration with other systems (e.g. MUNIS) Security is set up at a user level on what users can read, edit and transaction control limits. Customer data is fully encrypted.

A patented workflow engine, named “Ganges” offers user definable workflow and Business Process Management (BPM) capability for sales order management, CPQ (Configure, Price, Quote), order management, service provisioning, trouble ticketing, to-do lists etc. A visual process designer is available to rapidly design a workflow process, with conditional flows, setup email templates, a scheduled reminder for long waiting tasks, interact with external systems with APIs with no or low code. Advanced search capability provides the ability to search into the history of all past tickets and use them as a knowledge base. Security is set up at a user level on what users can read, edit or act on a specific process and state. Provisioning activities such as New , Change Requests, Tasks, Incidents, and Problems are controlled, tracked and completed fully with the workflow engine. Integrated with Cadebill modules, workflow offers the highest productivity and value in any operation.

Categories

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Supported
Contract Management Supported
Customer Accounts Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Supported
Self Service Portal Supported
Service Order System Supported
VoIP Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Supported
Discount Management Supported
Dunning Management Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Not Supported
Billing & Invoicing Supported
Cable Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Not Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Not Supported
Invoice History Supported
Mobile Payments Not Supported
Multi-Currency Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Not Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Supported
Tax Calculator Not Supported

Commission Features

Affiliate Management Supported
Agency Commission Supported
Commission Calculations Supported
Commission Scheduling Supported
Commission Tracking Supported
Compliance Management Supported
Flat Commissions Supported
Incentive Programs Supported
Multi-Tiered Commissions Supported
Percentage Commissions Supported
Sliding Scale Commissions Supported
Split Commissions Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Partner Relationship Management (PRM) Features

Asset Management Supported
Business Plans Not Supported
Channel Marketing Automation Not Supported
Collaboration Tools Supported
Compliance Management Supported
Deal Management Supported
Deal Registration Supported
Lead Generation Not Supported
Lead Sharing Not Supported
Partner Onboarding Supported
Partner Portal Supported
Performance Metrics Supported
Rewards Programs Supported
Workflow Management Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Not Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Supported

Robotic Process Automation (RPA) Features

Analytics Not Supported
Attended Automation Supported
Code-free Development Supported
Image Recognition Not Supported
Optical Character Recognition Not Supported
Process Builder Supported
Third Party Application Integration Supported
Unattended Automation Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Supported
Dunning Management Supported
Enrollment Management Not Supported
Product Catalog Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Supported
Trial Management Supported
Usage Tracking/Analytics Supported

Integrations

ArcGIS Supported
Authorize.Net Supported
CCH SureTax Supported
CHILI Supported
Chase Merchant Services Supported
Cisco BroadCloud Supported
Claude Agent SDK Supported
Docusign Supported
Google Supported
OpenAPIHub Supported
Salesforce Supported
SwaggerHub Supported
Vertex Supported

Integrations

ArcGIS Not Supported
Authorize.Net Not Supported
CCH SureTax Not Supported
CHILI Not Supported
Chase Merchant Services Not Supported
Cisco BroadCloud Not Supported
Claude Agent SDK Not Supported
Docusign Not Supported
Google Not Supported
OpenAPIHub Not Supported
Salesforce Not Supported
SwaggerHub Not Supported
Vertex Not Supported
Claim MaxBill and update features and information
Claim MaxBill and update features and information