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About

Lightspeed Restaurant restaurant management software is your all-in-one solution to successfully run your restaurant. We provide payment processing, point of sale and valuable insights to boost margins while saving you time. Our platform is easy to implement and use, reliable, and backed by our 24/7 U.S.-based support experts. Streamline your operations, raise productivity and increase profits with a cloud-based Restaurant POS. Lightspeed Restaurant POS, formerly known as Breadcrumb, is more than an order-taker – it’s the centerpiece of remarkable hospitality. Lightspeed Restaurant combines POS, payments, reservation systems, inventory, and more and turns it into easily digestible insights so you can act on opportunities to increase profits, improve sales, increase guest retention, and manage costs in real-time. 24/7/365 support via phone, email, or chat from people who’ve been in your shoes and speak restaurant.

About

SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Bars, restaurants, cafes, nightclubs

Audience

Restaurants, Bars, Nightclubs, Breweries & Enterprise

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$0/month
Quick Start - $0, Counter Service (upgraded) - $99, Full-Service $135

No contracts
Processing as low as 1.99% + .25
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Their support service does answer the phone after just a short wait. They are really good at saying, "I'm sorry."

Cons

  • I had bundled all my restaurant POS into Lightspeed because I have another system that has built an interface. I wanted to purchase a remote credit card terminal to improve my restaurant service. I contacted my representative on 6/17/2024 and he made a suggestion that I followed. It is now 8/29, I have been in almost daily contact tring to get this resolved. They have disconnected my current payment processor and are unable to connect my new terminal. My restaurant is opening and I have no way to process payments. IT'S BEEN 10 MONTHS!

Pros & Cons from Real Users

Pros

  • The ease of use along with the platform providing reputation management and the ability to reply to reviews instantly has increased my pet sitting business exponentially. One of my colleagues is a dog grooming salon, they are using SpotOn internet feature for her guests and shared that it's s great way to capture the data of their clients furthering their business reach!

Cons

  • As a busy business owner they give you the opportunity to post awesome things on your social media with their platform, however, I almost wish that I could pay somebody in their organization to do that :-) I posted a Veterans Day special and the response from my existing clients was overwhelming!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Lightspeed
Founded: 2012
United States
www.lightspeedhq.com/pos/restaurant/

Company Information

SpotOn
Founded: 2017
United States
spoton.pxf.io/oq2Aon

Alternatives

Alternatives

Rezku Point of Sale

Rezku Point of Sale

Guest Innovations
Rezku Point of Sale

Rezku Point of Sale

Guest Innovations
Toast POS

Toast POS

Toast, Inc.
Toast POS

Toast POS

Toast, Inc.
CAKE POS

CAKE POS

Mad Mobile
CAKE POS

CAKE POS

Mad Mobile

Categories

Categories

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Food Service Management Features

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Supported
Menu Planning Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Supported
Purchasing Supported
Recipe Management Supported
Schools Supported
Tray Tracking Not Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Not Supported
eCommerce Integration Not Supported
Electronic Signature Not Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Not Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant POS Features

Delivery Management Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Food Service Management Features

Costing Supported
For Cafeterias Supported
For Healthcare Facilities Supported
Free / Reduced Meals Not Supported
Inventory Management Supported
Menu Planning Supported
Nutritional Analysis Not Supported
Online Payments / Funding Not Supported
Point of Sale (POS) Supported
Purchasing Not Supported
Recipe Management Not Supported
Schools Supported
Tray Tracking Not Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Not Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Supported
Inventory Management Not Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant Marketing Features

Advertising Management Not Supported
CRM Supported
Customer Data Platform Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Loyalty Management Not Supported
Marketing Automation Not Supported
Menu Management Supported
Online Ordering Supported
Personalization Not Supported
Promotion Management Not Supported
SMS Marketing Supported
Social Media Management Supported
Website Builder Not Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Not Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Not Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Appointment Scheduling Features

Appointment Reminders Not Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Not Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Supported
Discount Management Not Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Supported
Waitlist Status Tracking Supported

Integrations

7shifts Supported
COGS-Well Supported
Craftable Supported
DAVO by Avalara Supported
Flipdish Supported
Gusto Supported
HotSchedules Supported
Incentivio Supported
MarginEdge Supported
RASI Supported
Tenzo Supported
TipHaus Supported
eCard Systems Supported
ADP Workforce Now On the Go Supported
Agendrix Supported
BevSpot Not Supported
Open Dining Supported
SpotOn Teamwork Not Supported
WowMenu Supported
Zipler.io Supported

Integrations

7shifts Supported
COGS-Well Supported
Craftable Supported
DAVO by Avalara Supported
Flipdish Supported
Gusto Supported
HotSchedules Supported
Incentivio Supported
MarginEdge Supported
RASI Supported
Tenzo Supported
TipHaus Supported
eCard Systems Supported
ADP Workforce Now On the Go Not Supported
Agendrix Not Supported
BevSpot Supported
Open Dining Not Supported
SpotOn Teamwork Supported
WowMenu Not Supported
Zipler.io Not Supported
Claim Lightspeed Restaurant and update features and information
Claim Lightspeed Restaurant and update features and information
Claim SpotOn and update features and information
Claim SpotOn and update features and information