Preflight Checklist
What's Wrong?
Description
When starting a Cowork task from a project that has a folder connected, the desktop UI
displays the folder chip (in my case "My Writings"), but the session itself has no access
to it. get_device_info returns connectedFolders: [], and any attempt to list or write
to the folder path fails with a grant error.
The result is a silent capability mismatch: the UI indicates the agent can read and write
my folder, but it cannot. File deliverables fall back to browser downloads with no
indication that folder access was expected and missing.
Steps to reproduce
- Open a project in the Claude desktop app that has a local folder connected
(mine is a OneDrive folder at ~/Library/CloudStorage/OneDrive-<Org>/My Writings).
- Select Cowork and start a task. The composer shows the folder chip for the project.
- Ask Claude to work with files in that folder, or have it produce file output.
- Observe that Claude has no folder access. Internally
get_device_info returns
"connectedFolders": [].
Expected behavior
If the project UI shows a folder as connected, the Cowork session should start with that
folder in connectedFolders and be able to read and write it without an additional grant.
Actual behavior
connectedFolders is empty for the whole session.
device_list_dir on the folder path returns:
"This directory can't be listed without a grant".
- All file output is delivered as downloads instead of being written to the folder.
- No warning surfaces that the expected folder is unavailable.
Workaround
Clicking Add folder in the desktop app mid-session connects the folder correctly.
Writes to it succeed immediately afterward. So the grant mechanism works; the issue is
that the session does not inherit the project's folder at start.
Impact
The failure is silent and only becomes visible after work is already done. In my session
this was discovered after four document revisions had been produced, all of which had to
be delivered as downloads and then re-committed to the folder once access was granted.
Environment
- Claude desktop app: 1.26832.0
- Electron: 42.7.0
- Node: 24.18.0
- OS: macOS, arm64
- Context: Cowork task started from a project with a connected folder
- Folder type: OneDrive under
~/Library/CloudStorage/
What Should Happen?
Expected behavior
If the project UI shows a folder as connected, the Cowork session should start with that
folder in connectedFolders and be able to read and write it without an additional grant.
Error Messages/Logs
Steps to Reproduce
Steps to reproduce
- Open a project in the Claude desktop app that has a local folder connected
(mine is a OneDrive folder at ~/Library/CloudStorage/OneDrive-<Org>/My Writings).
- Select Cowork and start a task. The composer shows the folder chip for the project.
- Ask Claude to work with files in that folder, or have it produce file output.
- Observe that Claude has no folder access. Internally
get_device_info returns
"connectedFolders": [].
Claude Model
Not sure / Multiple models
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
1.26832.0
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information

Preflight Checklist
What's Wrong?
Description
When starting a Cowork task from a project that has a folder connected, the desktop UI
displays the folder chip (in my case "My Writings"), but the session itself has no access
to it.
get_device_inforeturnsconnectedFolders: [], and any attempt to list or writeto the folder path fails with a grant error.
The result is a silent capability mismatch: the UI indicates the agent can read and write
my folder, but it cannot. File deliverables fall back to browser downloads with no
indication that folder access was expected and missing.
Steps to reproduce
(mine is a OneDrive folder at
~/Library/CloudStorage/OneDrive-<Org>/My Writings).get_device_inforeturns"connectedFolders": [].Expected behavior
If the project UI shows a folder as connected, the Cowork session should start with that
folder in
connectedFoldersand be able to read and write it without an additional grant.Actual behavior
connectedFoldersis empty for the whole session.device_list_diron the folder path returns:"This directory can't be listed without a grant".Workaround
Clicking Add folder in the desktop app mid-session connects the folder correctly.
Writes to it succeed immediately afterward. So the grant mechanism works; the issue is
that the session does not inherit the project's folder at start.
Impact
The failure is silent and only becomes visible after work is already done. In my session
this was discovered after four document revisions had been produced, all of which had to
be delivered as downloads and then re-committed to the folder once access was granted.
Environment
~/Library/CloudStorage/What Should Happen?
Expected behavior
If the project UI shows a folder as connected, the Cowork session should start with that
folder in
connectedFoldersand be able to read and write it without an additional grant.Error Messages/Logs
Steps to Reproduce
Steps to reproduce
(mine is a OneDrive folder at
~/Library/CloudStorage/OneDrive-<Org>/My Writings).get_device_inforeturns"connectedFolders": [].Claude Model
Not sure / Multiple models
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
1.26832.0
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information