Preflight Checklist
What's Wrong?
Weekly usage quota and Fable quota both jumped from 0% to 50% / 100% respectively while my account was completely idle, following the scheduled weekly reset on Fri Jul 31 at 8:00 PM ET.
Plan: Max 20x
Timeline (all times ET)
Fri Jul 31, ~12:45-2:00 PM — one working session, Opus only. Fable deliberately switched off to preserve the Fable allocation for Monday.
Fri Jul 31, 8:00 PM — scheduled weekly reset. Counters observed at zero.
Sat Aug 1, late morning / early afternoon — opened the app and checked the usage page. Still zero across all models, including Fable. No usage. Closed the app.
Sat–Sun — no usage at all. No scheduled tasks, background jobs, or automations on the account (verified).
Sun Aug 2, evening — opened the app only to check usage. Now showing All models 50% used, Fable 100% used.
Fable was never invoked at any point during this cycle.
Calibration from this same account
After discovering this, I ran a long troubleshooting conversation trying to diagnose it — roughly 40 messages in a large, image-heavy thread including document processing and full-resolution photo uploads. That moved the counter only 50% → 54%.
On this account's own measured rate, the 50% that appeared during an idle day represents roughly ten times that session's volume, with no user activity behind it.
The previous week I used Fable heavily every day, Sat through Fri, including very heavy weekend use, and reached only ~40% of the weekly allowance. My workload is small web/app builds, not large-codebase work.
Additional observations
- The usage page reset timestamp alternates between "Resets Fri 7:59 PM" and "Resets Fri 8:00 PM" on successive refreshes. Screenshots taken seconds apart show both states. This is new behaviour.
- The usage page displays: "Fable 5 is still included with your Max plan. If you see a prompt to set up usage credits for it, restart Claude Code."
- Restarting the app and logging out/in changed nothing.
- Support confirmed seven incidents affecting Claude models between Jul 27–31, and that error retries in that window could affect usage tracking. The reset in question occurred at 8:00 PM on Jul 31, the final day of that window.
Expected behaviour
After a weekly reset with no subsequent usage, quota should remain at 0%.
Actual behaviour
Quota rose to 50% (all models) and 100% (Fable) with the account idle, and Fable is fully blocked despite never being invoked this cycle.
Possibly related
What Should Happen?
After a weekly reset with no subsequent usage, quota should remain at 0%. Fable should not report 100% consumed when it was never invoked during the cycle.
Error Messages/Logs
Steps to Reproduce
- Note weekly quota at 0% immediately after the scheduled weekly reset (Fri Jul 31, 8:00 PM ET).
- Do not use Claude at all. Confirm no scheduled tasks, background jobs, or automations are active on the account.
- Check the usage page the following day (Sat Aug 1) — still 0% across all models.
- Do not use Claude for the remainder of that day or the next.
- Check the usage page again (Sun Aug 2 evening) — All models now 50% used, Fable 100% used, with no intervening activity.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
N/A - Claude Desktop app for macOS (subscription usage), not Claude Code CLI
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
Plan: Max 20x.
The usage page reset timestamp alternates between "Resets Fri 7:59 PM" and "Resets Fri 8:00 PM" on successive refreshes; screenshots taken seconds apart show both states. This is new behaviour.
The usage page also displays: "Fable 5 is still included with your Max plan. If you see a prompt to set up usage credits for it, restart Claude Code."
Restarting the app and logging out/in changed nothing.
Anthropic support confirmed seven incidents affecting Claude models between Jul 27-31, and stated that error retries during that window could have affected usage tracking. The reset in question occurred at 8:00 PM on Jul 31, the final day of that window.
Possibly related: #81447 (Fable weekly usage limit did not reset), #38335 / #38029 (abnormal quota consumption), #81703 (usage charged despite plan allowance).
Preflight Checklist
What's Wrong?
Weekly usage quota and Fable quota both jumped from 0% to 50% / 100% respectively while my account was completely idle, following the scheduled weekly reset on Fri Jul 31 at 8:00 PM ET.
Plan: Max 20x
Timeline (all times ET)
Fri Jul 31, ~12:45-2:00 PM — one working session, Opus only. Fable deliberately switched off to preserve the Fable allocation for Monday.
Fri Jul 31, 8:00 PM — scheduled weekly reset. Counters observed at zero.
Sat Aug 1, late morning / early afternoon — opened the app and checked the usage page. Still zero across all models, including Fable. No usage. Closed the app.
Sat–Sun — no usage at all. No scheduled tasks, background jobs, or automations on the account (verified).
Sun Aug 2, evening — opened the app only to check usage. Now showing All models 50% used, Fable 100% used.
Fable was never invoked at any point during this cycle.
Calibration from this same account
After discovering this, I ran a long troubleshooting conversation trying to diagnose it — roughly 40 messages in a large, image-heavy thread including document processing and full-resolution photo uploads. That moved the counter only 50% → 54%.
On this account's own measured rate, the 50% that appeared during an idle day represents roughly ten times that session's volume, with no user activity behind it.
The previous week I used Fable heavily every day, Sat through Fri, including very heavy weekend use, and reached only ~40% of the weekly allowance. My workload is small web/app builds, not large-codebase work.
Additional observations
Expected behaviour
After a weekly reset with no subsequent usage, quota should remain at 0%.
Actual behaviour
Quota rose to 50% (all models) and 100% (Fable) with the account idle, and Fable is fully blocked despite never being invoked this cycle.
Possibly related
What Should Happen?
After a weekly reset with no subsequent usage, quota should remain at 0%. Fable should not report 100% consumed when it was never invoked during the cycle.
Error Messages/Logs
Steps to Reproduce
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
No response
Claude Code Version
N/A - Claude Desktop app for macOS (subscription usage), not Claude Code CLI
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
Plan: Max 20x.
The usage page reset timestamp alternates between "Resets Fri 7:59 PM" and "Resets Fri 8:00 PM" on successive refreshes; screenshots taken seconds apart show both states. This is new behaviour.
The usage page also displays: "Fable 5 is still included with your Max plan. If you see a prompt to set up usage credits for it, restart Claude Code."
Restarting the app and logging out/in changed nothing.
Anthropic support confirmed seven incidents affecting Claude models between Jul 27-31, and stated that error retries during that window could have affected usage tracking. The reset in question occurred at 8:00 PM on Jul 31, the final day of that window.
Possibly related: #81447 (Fable weekly usage limit did not reset), #38335 / #38029 (abnormal quota consumption), #81703 (usage charged despite plan allowance).