What happened
My existing payment method is suddenly being declined when I try to renew my OpenCode subscription.
The same card has successfully been used for OpenCode payments for approximately three months. The problem started suddenly, and I have not changed the card.
My bank has confirmed that there are no blocks or problems with the card and that they do not see a declined transaction from their side.
Steps to reproduce
- Log in to my OpenCode account.
- Open the subscription/billing page.
- Start the payment/renewal process for the existing subscription.
- Select the previously used payment card.
- Submit the payment.
- The payment is declined and the subscription cannot be renewed.
Expected behavior
The payment should be processed successfully, as the same payment method has previously worked for approximately three months.
Actual behavior
The payment is declined and the subscription cannot be renewed.
The bank does not report a declined transaction, block, or other problem on their side.
Error message
The checkout reports that the payment/card was declined.
Additional context
I have already:
- Verified that the card details are correct.
- Tried adding the same card again.
- Contacted my bank, which found no issue.
- Contacted OpenCode support, but the responses I received did not resolve the problem.
This may be related to the existing payment issues reported in #43400, #43153, #35630, or #28408.
I would appreciate it if this could be investigated as a reproducible payment/checkout issue rather than simply being referred back to my bank, since the bank has already confirmed that there is no problem on their side.
What happened
My existing payment method is suddenly being declined when I try to renew my OpenCode subscription.
The same card has successfully been used for OpenCode payments for approximately three months. The problem started suddenly, and I have not changed the card.
My bank has confirmed that there are no blocks or problems with the card and that they do not see a declined transaction from their side.
Steps to reproduce
Expected behavior
The payment should be processed successfully, as the same payment method has previously worked for approximately three months.
Actual behavior
The payment is declined and the subscription cannot be renewed.
The bank does not report a declined transaction, block, or other problem on their side.
Error message
The checkout reports that the payment/card was declined.
Additional context
I have already:
This may be related to the existing payment issues reported in #43400, #43153, #35630, or #28408.
I would appreciate it if this could be investigated as a reproducible payment/checkout issue rather than simply being referred back to my bank, since the bank has already confirmed that there is no problem on their side.