[BUG] OpenCode Go subscription paid successfully but workspace shows "Insufficient balance" #37790

Description

Describe the bug

I purchased an OpenCode Go subscription, and the payment was successfully processed through Stripe.

However, my workspace still reports:

Insufficient balance

Because of this,

I cannot use OpenCode Go even though the subscription has been paid.

This appears to be a subscription provisioning or billing synchronization issue rather than a payment failure.

Steps to reproduce

1. Subscribe to OpenCode Go.
2. Complete payment through Stripe.
3. Open the OpenCode Desktop application.
4. The application reports:

Insufficient balance

and refuses to use Go.

Expected behavior

The workspace should immediately recognize the active OpenCode Go subscription and allow usage.

Actual behavior

The workspace still behaves as if there is no active subscription.

Account Information

Plan:
OpenCode Go

Payment Details

Payment Date:
July 16, 2026

Receipt Number:
2303-3419

Invoice:
JODT3V3B-0002

Amount:
USD 10.00

Payment successfully appears under Billing History.

Evidence

• Stripe receipt attached
• Billing page showing successful payment
• Desktop screenshot showing "Insufficient balance"
• Go subscription page

Additional information

I have already contacted support at:

[email protected] and [email protected]

and also attempted to reach the team on X but have not yet received a response.

Could someone please verify whether my workspace subscription failed to provision or whether the billing entitlement needs to be refreshed?

Thank you.

Plugins

No response

OpenCode version

1.18.3

Steps to reproduce

No response

Screenshot and/or share link

No response

Operating System

Ubuntu 24.04 LTS

Terminal

No response